QUICKCUPPA

Privacy

Last updated August 2026

This page explains what happens to your details when you order from Quick Cuppa & More online. It's written in plain language on purpose — ask us anything it doesn't cover.

What we collect

When you place an order, we ask for:

Your name — so we know whose order it is and can call it out
Your phone number — so we can text you when your order's ready
Your email (optional) — only if you'd like a payment receipt

If you turn on notifications instead of texts, your browser also gives us a private notification address for your device. It's not your phone number or email — just a way to send a "your order's ready" alert to that browser.

What we don't collect

Your card number never reaches us. When you pay, your card (or gift card) details go straight into a secure form provided by Square, our payment processor. All we ever receive is a one-time confirmation from Square that the payment went through — we never see or store the card itself.

How we use it

To make and hand over your order
To text or notify you when it's ready
To send a payment receipt, if you gave us an email

We don't sell your details, and we don't use them for anything other than the order you placed. If you order again, your device may remember your name and phone so you don't have to type them twice — that's stored only on your own device, not on our servers.

Who we share it with

Only the businesses that need it to get your coffee to you:

Square — processes payment and holds your order details so the van can see and prepare it
ClickSend — sends the text message when your order's ready, if you haven't turned on notifications instead

Neither uses your details for anything beyond that.

Job applications

If you apply for a job through our Work With Us page, that form is run by Google Forms and your answers go straight to Google, then to us. We only use what you send to consider your application — nothing else.

How long we keep it

Order and payment records are kept by Square as part of normal business record-keeping. The information this site itself holds — mainly the "your order's ready" notification — is deleted automatically within a few days.

This site is run by a small local business and sits under the threshold where the Australian Privacy Act's full set of rules formally applies. We've written this policy anyway because it's the right thing to do, not because we're legally required to — and we're happy to answer questions even though we're not a big company with a dedicated privacy team.

Questions or want your details removed?

Email cuppaquick@gmail.com or call 0488 591 566.

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